QUALITY POLICY

Dynamic Kote Lubricants PC is engaged in the blending, packaging, and wholesale trade of lubricating oils.

Quality for our company means providing customers with products that fully meet their requirements.

The management’s commitment and core philosophy are the immediate and maximum satisfaction of our clients, the continuous enhancement of the skills and competencies of both management and staff, the prudent use of resources, and the prompt resolution of any issues that may arise.

In order to achieve these objectives, the company has adopted and implemented a Quality Management System (QMS) in accordance with the International Standard ISO 9001:2015 across all activities that impact the quality of its services and customer satisfaction.

The company continuously reviews and improves the features of its services—where feasible—as well as the effectiveness of its processes and, by extension, the entire QMS.

It sets measurable quality objectives at the operational, process, and product levels.

It develops action plans to address emergency situations.

It ensures the necessary resources for seamless and efficient operations without waste.

It invests in ongoing training, updates, and education to promote Quality.

It monitors, measures, and evaluates critical parameters and processes to guarantee Quality.

Adopting the principle of continuous improvement, the company recognizes and rewards teamwork as well as individual effort, invests in people, and respects the customer.

Date: 20/08/2023

Management / Business Owner

Dynamic Kote Lubricants PC accompanies its products with Quality Management System certifications in compliance with international standards. Certified under ISO 9001:2015 for Blending, Packaging and Wholesale Lubricating Oils, the company ensures its continuous certification backed by the validity of Theo Dynamics LTD Inspections.

IAF / EA Code: 12, 29

Certificate Number: Gr-01-QMS-405

Date of Issue / Initial Certification Date: 09/11/2026

Date of Expiry: 08/11/2029

All products strictly comply with the specifications set by leading international petroleum and automotive organizations: American Petroleum Institute (API), Association des Constructeurs Européens d’Automobiles (ACEA), International Organization for Standardization (ISO), Japanese Automobile Standards Organization (JASO), as well as major vehicle manufacturers including Volkswagen (VW), Mercedes-Benz (MB), BMW, Peugeot, and others.